Current Vacancies

Administrator 

Wealth Management

Derbyshire (our ref AL1001)

Full time Monday to Friday

Salary £18,000 - £22,000 depending on experience

My client is an established Wealth Management organisation and they are looking for an administrator to join their existing team.

The role will involve:

Sending out letters of authority to investment and pension providers, then chasing and monitoring

Preparing trust paperwork

Updating client fact find forms  / data input

Preparing client review letters

Covering the reception desk for lunch cover and other times when the receptionist is unavailable

Being second port of call for answering incoming telephone calls

Helping clients with queries, arranging appointments etc

General administration including photocopying, scanning, filing, opening and distributing the post

The person we are looking for:

Exceptionally professionally presented

Excellent communication skills

Previous experience working in a professional office, ideally but not necessarily financial services

Professional, friendly and bubbly disposition

Literate, numerate and accurate

Able to work within a team and alone

IT literate

Able to work to deadlines

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website

IFA Administrator

Bromsgrove

Salary to £26,000 pa + benefits

(Our Ref AL1000)

My client is an established and expanding IFA organisation and they now have an exciting new opportunity for an individual with experience within the Wealth Management arena to join their organisation. The purpose of the role will be to ensure all administration for life, pensions and investments submitted business is effectively managed to completion and issue.

Job role:

Client Servicing

·        Creating new client packs

·        Check Fact Find fully completed and input details into client database

·        Prepare & process authority letters

·        Ensure relevant documents are uploaded

·        Add Activity entries/workflows

·        Ad hoc valuations

·        Trades - placing, chasing and updating

·        Change of address

·        Maintaining scanning records

·        Preparing review pack

Compliance

·        Perform relevant anti money laundering checks

·        Check compliance documentation is completed

New Business Submission

·        Submit new business to provider or submit applications online

·        Use client database to track new business and current position, updating Planner accordingly

Other duties

·        Telephones

·        Meet & Greet

Skills, Knowledge and Behaviours:

·        Minimum of one year in a Financial Services Administration role

·        Excellent understanding of the financial planning process

·        Excellent communication skills at all levels

·        Excellent telephone manner

·        Excellent team player

·        Proficient in IT skills

Personal Skills

·        Good planning and effective organisational skills

·        Computer literacy

·        Honesty and integrity

·        Methodological approach to work

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.

Senior Financial Services Administrator

West Bridgford (Our Ref AL999)

Salary to £26,000 pa + generous benefits inc. annual bonus, pension, DIS

Our client, a prestigious IFA in West Bridgford, has an exciting new opportunity for an experienced IFA Administrator to join their team of highly motivated individuals and provide business support to two financial planners.

Responsibilities

·        To compile basic suitability reports from structured templates, eg. fund switches, OEIC to ISA and client review letters

·        Preparing research, agendas and paperwork for client review meetings

·        Being responsible for following process and procedures

·        To act as a liaison point for clients and providers

·        To maintain and update client information, within Iress Xplan and AWS Morningstar

Personal Skills and qualities required

·        Organised

·        Pro-active and able to multi-task

·        Numerate with good analytical skills

·        Excellent standard of written & verbal communication

·        Professional and positive attitude

·        Strong interpersonal skills

Qualifications/knowledge/experience required

·        Good working knowledge of Microsoft Office & Outlook

·        Knowledge of XPLAN Software and AWS Morningstar would be an advantage

·        Have at least 4 years plus relevant experience, within a senior administrative role in Financial Services

·        Experience within financial report writing

·        Professional / CII qualifications are an advantage

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.

Job Title Pensions and Investments Team Leader

Responsible to Practice Manager

Responsible for (subordinates) Penson and Investments Administration Team

Salary £31,000 to £35,000 dep on exp

Location Leicestershire  (our Ref AL998)

About the role:

A fantastic opportunity for an experienced individual to join a highly reputable Financial Planning organisation.

Job Purpose:

To provide administrative support to the Managing Director and other advisers in addition to managing an administration team in order to ensure that customer service is of the highest standard and so that regulatory requirements are met.

Duties and Responsibilities:

·        Providing client and administrative support to the Managing Director and other advisers

·        Preparing the necessary paperwork for client meetings when required

·        Obtaining valuations from providers

·        Preparing and processing the relevant paperwork

·        To manage platform funds on an ongoing basis in order to meet customer requirements and to ensure customer satisfaction is maintained.

·        To continually maintain and develop technical, product and industry knowledge in order to keep pace with developments and change, in order to be able to work effectively.

·        Day to day management of the team, including performance reviews, workflow and training.

·        Continually focus on the delivery of excellent customer service to ensure that the Company is highly valued by clients.

·        Responsible for developing new processes and challenging existing ones to maximise efficiency and accuracy

·        Ensure team are fully compliant with procedures relating to risk, confidentiality and data security

·        Ensure all items received by the team are processed within the relevant Service Level Agreement (SLA) and turnaround times

·        Motivate and ensure the team are working collaboratively

·        Ensure excellent internal relationships are forged and maintained

·        The use of Intelligent Office, internal logs & ensuring client records are complete and up to date

·        Produce client KFI’s

·        Providing the management team with new business data and assisting accounts department with fee reconciliation when required

Qualifications, Knowledge and Experience

Essential:

• Knowledge and experience of using computers and a variety of general software packages
• Knowledge and understanding of the pensions and investment sector
• Excellent organisational skills
• Experience in a Team Leading, Senior or Supervisory role
• Excellent interpersonal and communication skills
• Ability to motivate and manage a team
• Ability to work well under pressure and to tight deadlines

Desirable

• CII Level 4 Diploma or higher but not essential
• Experience using Intelligent Office

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.

Mortgage Qualifier

Leicestershire (our Ref AL996)

Salary starting of up to £18k basic with an OTE of up to £30k

Full-time, Permanent and includes weekend working

My client is one of the largest New Build Financial Services specialists in the UK, and they have fantastic opportunities for Mortgage Qualifiers which could lead to a Trainee Mortgage Adviser role in the future.

The business is supported by a consistent flow of new business from National and Regional house builders across the country.

Due to continued success they are looking to recruit a team of Mortgage Qualifiers. In this team you will be given the training and knowledge to lay the foundation of useful skills and prepare yourself for your future as a potential Mortgage Adviser.

You will act as the prospective clients first point of contact with the company, and your role will involve building strong relationships with them, leading them through the house buying process, fact finding then researching the most suitable mortgage lenders for each client.  

The ideal candidates:

Must have excellent customer service skills

Have a friendly yet professional telephone manner

Display precise attention to detail

Have a passion for sales and ideally have previous sales experience

Must work well under pressure and have good organisation skills

Excellent numeracy skills are a must

Having your CeMAP qualification is preferred but not essential. If you are currently studying for your CeMAP this would be an advantage

Driving licence preferred

In return for your hard work we offer:

• Industry leading training and support
• A structured professional development plan

Please note: Your working week will be 37.5 hours per week and will involve weekend working on a rota basis.

If this role is of interest, please apply with an up to date CV. We aim to respond to all applications within 10 days. By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us. Full Privacy Notice can be found on our website.

Paraplanner

Leicestershire (our ref AL995)

Salary £28,000 - £32,000 + benefits

My client is a very well established Independent Financial Advisory firm with impressive offices based in Leicestershire.  They now have an exciting new opportunity for a Paraplanner to join their existing team, in supporting their IFAs to provide exceptional customer service and comprehensive financial planning advice to their clients.

The role will be varied and will include:

·        Assisting consultants where needed in each stage of the advice process.

·        Analysing existing client holdings including contract features, fund and charges analysis

·        Creating compliant Suitability Reports

·        Preparing supporting research (e.g. cash flow models)

·        Preparing supporting documentation (compliance and application paperwork, illustrations etc)

·        Dealing with consultant and client technical queries

·        Maintaining clear and compliant client records

·        Carrying out other related duties when required

The Ideal Applicant:

·          Previous Paraplanning / Report Writing experience

·          CII Diploma Level 4 qualified or well on your way to completing this

·          Good understanding of Wealth Management

·          IT literate

·          Good communication skills

·          Able to work accurately and to deadlines

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.

Mortgage Administrator

Leicester  (Our Ref AL994)

Salary to £18,000 per annum + bonus and benefits

My client is an established and specialist mortgage advisory firm, who have an exciting new opportunity for an experienced mortgage administrator to join their mortgage processing team.   The role offers personal development and career advancement within the company.

Responsibilities of the Mortgage Administrator role:

·        Communicating with Advisers, building a strong rapport and relationship, working together to ensure clients are dealt with in an appropriate and efficient manner from submission of applications up to completion.

·        Managing converted cases alongside with Advisers to ensure all paperwork and relevant documentation is completed and uploaded to the client folder when a case is received.

·        Liaising and working proactively with the lenders to ensure that the mortgage applications move to offer as quickly as possible to meet the client exchange deadlines. Chasing all cases as required.

·        Provide clients with regular updates throughout the buying process and help with any non advice based queries that they have to ensure a high quality service.

·        Electronic filing of clients documents and information during the process of the application.

·        Process received mortgage offers and send them to Advisers to check and include Help to buy approvals if applicable. Sending mortgage offers and valuation reports to solicitors and clients.

·        Working pro-actively with solicitors when mortgage offers have been issued to ensure exchange and completion deadlines are met along with negotiators, introducers and solicitors.

·        Liaising with Advisers to obtain updates on cases that they are working on but not submitted into the office for processing.

·        Check and update reports for weekly introducer updates.

·        Keeping a Diary system to chase Advisers for missing documents and information and keeping the Diary system up to date.

·        Maintain Compliance and Business Standards to ensure the organisation is managing its key business risks effectively and is meeting its regulatory responsibilities at all times.

The ideal person:

·       Previous experience within mortgages

·       Excellent communication skills both spoken and written

·       Excellent attention to detail, methodical & thorough

·       Ability to prioritise and multi task and to work under pressure

·       Excellent time management and adhering to deadlines

·       Excellent organisational and administration skills

·       Ensuring customer satisfaction

·       Able to function independently and jointly as a member of a Team

·       Good computer skills with knowledge of word, excel and outlook

·       Demonstrates an awareness of the regulatory requirements that Mortgage Advisers are governed by

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.

Mortgage Administrator

Bromsgrove (Our Ref AL992)

Salary to £25,000 + benefits

My client is well established and now has an exciting new opportunity for an experienced Mortgage Administrator to join their team.

The Role:

Mortgage Application Processing

·        Dealing with providers, lenders and clients for case progression and case placement

·        Dealing with solicitors and conveyancers regarding exchange/completion dates

·        Managing review dates for existing clients

·        Ensure all necessary documentation is held within the clients file, meeting FCAs rule and regulations

New Client input into Client Database

·        Update and maintain client details in Client Database

·        Check all Anti Money Laundering information is current

·        Ensure all disclosure documents are signed, dated and uploaded to database

·        Prepare & send-off authority letters and send to client for signature

·        Input details of existing mortgages and protection policies

Adviser/Client/Provider Requests

·        Obtain illustrations, application forms, Key Feature Documents and other relevant supporting documentation

·        Prepare suitability reports for adviser to check and amend where necessary

New Business Submission

·        Submit new life/general business to provider & enter details of case into Client Database

·        Track new business and current position, updating Adviser accordingly

Skills, Knowledge, Qualifications and Behaviours:

Primary

·        Minimum of one year in a Mortgage Administration role

·        Familiarity with mortgage, protection and GI research and sourcing software

·        CeMAP qualified an advantage but not essential (or equivalent)

·        Excellent understanding of the Mortgage application process

·        Excellent communication skills at all levels

·        Excellent telephone manner

·        Excellent team player

·        Proficient in IT skills and knowledge of industry software preferable

·        High level of word processing and spread-sheet knowledge

Personal Skills

·        Good planning and effective organisational skills

·        Honesty and integrity with a methodological approach to work

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.

Administrator - SIPP Operations
Leicester (our ref AL990)
Salary to £25,000 plus excellent benefits

Are you keen to make a difference in a dynamic organisation? Do you have a passion for putting the customer at the centre of everything you do?
My client is a fast-paced, dynamic Group at the cutting edge of building safe and recurring value for all of our stakeholders. Their core areas include: bespoke pension solutions, wrap platform, independent financial advisory, investment consultancy, research and due diligence, and more. They currently have £33bn Assets Under Management and are still growing.
 
The Role
In your role as Administrator, your primary focus will be to deliver exceptional service to SIPP pension clients across the full lifecycle.     
The scope of the role covers the support of both pension administration functions and usage of the back-office systems.            
Key to success will be your need to put the customer at the centre of everything that you do, your attention to detail, your desire to have end to end ownership, your focus on getting things right first time and your drive for continuous improvement.   
 
Key Accountabilities

• Providing exceptional service to all customers (advisers, clients and third parties)
• Responsibility for owning all work through to successful conclusion
• Demonstrating understanding of the customer outcome and relationship, assisting with the solution delivery and problem resolution, and work items across the SIPP lifecycle
• Ensuring company policy and procedures are adhered to at all times
• Ensuring all Key Performance Indicators are met
• Following the principles of First Touch Resolution for any client expression of dissatisfaction
• Committing to and demonstrating ongoing professional development to ensure the ability to deliver detailed support across technical pension administration functions, regulatory evolution, business proposition developments, and platform functionality developments
• Demonstrating a strong work ethic and adaptability to achieve daily work task targets
• Getting it right first time every time
• Building effective team relationships
• Continuous process improvement.

 
Who you are and the experience we are looking for

• Experience in financial services administration, preferably in a client facing role
• Strong client relationship skills
• A proactive and inquisitive nature with the ability to innovate and challenge in support of the business model we are operating
• CII Certificate in Financial Administration (desirable).

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.

Technical Specialist     Pensions Senior Review Team

Leicester (our Ref AL988)

Salary to £28,000 per annum

My client is an award winning organisation whose core areas include: bespoke pension solutions, wrap platform, independent financial advisory, investment consultancy, research and due diligence, and more.

What you will do

In this role you will work closely with the operational functions, specifically the Service Recovery and Senior Review functions, to ensure the company complies with HMRC and other requirements in the course of providing pension scheme administration services and meeting its duty of care obligations as a trustee. This role is responsible for ensuring the company operates exceptional process and controls, manages strong counterparty relationships (internal and external) and has responsibility for account managing death benefits and Pensions Sharing Orders through to payment/completion.

 Key Accountabilities

·                    Building effective relationships with internal and external clients.

·                    Knowledge, interpretation and understanding of HMRC and relevant legislation, regulations and guidance

·                    Maintaining understanding of governing legislation within the team and wider business

·                    Working with the operational management team to identify and delivery training where required

·                    Account management of death benefit and divorce cases

·                    Maintaining records for death and divorce cases and owning reporting from the database

·                    Focus on Trustee roles and responsibilities

·                    Understanding of AML regulations

·                    Remedial project work and forensic reviews

·                    Maintaining and demonstrating knowledge of Trust Deed and Rules

·                    Driving continuous process improvement in operations processing to ensure quality of delivery and risk controls are maintained within the most efficient processes available.

Who you are and the experience we are looking for

·        At least 3 years' comparable experience in a complex regulated environment, ideally in SIPP and SSAS administration

·        Graduate calibre

·        Exceptionally proactive, with the ability to innovate and challenge in support of the business model we are operating

·        Full understanding of HMRC requirements

·        Knowledge of Pensions Tax Manual

·        Exceptional judgment and communication skills

·        Solid risk and controls awareness

·        Clear communications skills

·        Professional qualifications including CF1, CF2, CF4 and FA2 desirable but not essential.

If this role is of interest, please apply with an up to date CV.  We aim to respond to all applicants within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.