Current Vacancies

Trainee Mortgage Advisor

Mansfield, Nottinghamshire (our Ref AL866)

Basic Salary to £25,000 + benefits and quarterly incentive

My client is a global wealth management company and they have an exciting opportunity for a CeMAP qualified individual to join their mortgage advising team.

They are ideally looking for an individual who is already CeMAP qualified although may not yet have hands on experience of mortgage advising.

All leads / enquiries will be provided and will be of quality from the company's existing client bank and from new enquiries generated by marketing activities.

The role is office based and you will provide your advice to clients over the phone and through digital media.

The qualities we are looking for are of course, excellent communication skills along with self motivation, a desire to provide outstanding client service and a desire to achieve.

Excellent prospects for career development exist, and so if this role if of interest please apply with an up to date CV to Angela Liscombe at North Oak Recruitment. 

We aim to respond to all applications but occasionally, due to overwhelming response, this is not possible.  Should you not hear from us within 10 days please assume your application has been unsuccessful.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies. You can of course, opt out of this at any time by emailing us. Our full Privacy Notice can be found on our website.

Technical Pensions Specialist  Complaints Team

Leicester - Salary c£30,000 per annum + benefits (our ref AL864)

My client is an award-winning pensions provider and they have an exciting new opportunity for an individual to join their Complaints Handling Team.  We are looking for an individual who has worked within a pensions administration role in the past and has a good understanding of pension rules and regulations along with HMRC requirements.

KEY ACCOUNTABILITIES WITHIN THE ROLE

·        Ownership of case management through skills and activities such as scheme deconstruction, file reconstruction, data mining and investigation, forensic assessment, document analysis in order to prepare overviews, reports and recommendations. Personal ownership, control and management of situations, cases and thematic matters.

·        Provide written responses that are clear, articulate and straight-forward; with accurate overviews of the complaint(s) and reasoning behind the response. 

·        Calculation/evaluation of loss.

·        Measure and refine redress process and calculations.

·        Recognition of any litigation issues, case analytics, research, document preparation, PI preparation, witness statement preparation, internal reports, relationship and contract management, internal cohesion and team working with other departments specifically with Risk and Compliance.

·        Updating knowledge and understanding of HMRC and relevant legislation, regulations and guidance.

·        Create and capture MI, data analysis (trends/themes/risks), process intervention and improvement.

·        Carry out remedial project work on cases requiring technical expertise.

SKILLS AND EXPERIENCE REQUIRED

                    Understanding of HMRC requirements, rules, manuals and guidelines relating to SIPP/SSAS, ISAs and / or GIAs.

                    Understanding of trust-based pension schemes and trustee duties

                    Good understanding of compliance requirements for SIPP/SSAS, ISAs and / or GIAs

                    Good understanding of DPA and DSAR legislation.

                    Understanding of legal documentation relating to SIPP / SSAS, ISAs and / or GIAs

                    Clear and proven oral and written communications skills

                    Professional qualifications including CF1, CF2, CF4 and FA2 or an interest to study towards.

                    Experience must be in at least one of the following for a minimum of 2 years:  service recovery / complaints handling / trustee technical support / complex case management (problem solving) / specialist technical support / SME such as investments, drawdown, SSAS, ISAs. GIAs. 

Please apply with an up to date CV if this role is of interest. We aim to respond to all applications but occasionally, due to overwhelming response, this is not always possible.  Should you not hear from us within 10 days please assume your application has been unsuccessful.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us. Our full Privacy Notice can be found on our website.

My client is an established and well regarded Pensions company based in Nottingham and part of a wider Group. Due to continued growth they are now looking to appoint an experienced administrator to join their Small Self-Administered Scheme department. The successful candidate will either have SSAS or SIPP Administration experience.

KEY PURPOSE OF THE ROLE

• To ensure that all SSAS business is processed accurately, efficiently and in a compliant manner.
• Provide Technical Pension Support to clients and professionals alike, specifically in respect of matters relating to property and employer-related investments.
• Providing administrative support to the business, and where reasonably required, other companies within the Group.
• To act as an effective point of contact for clients and fellow professionals, thereby leading to prompt and efficient processing of all business and general enquiries.
• Collaborating with Line Manager on matters relating to internal best practice to achieve effective client outcome.

THE IDEAL PENSION ADMINISTRATOR

Technical

• Effective written and report writing skills
• Working knowledge of relevant Regulatory Procedures
• Broad technical knowledge applicable to Pension, SSAS(s)
• Maintaining awareness of Regulatory and Legislative changes, and subsequent effect(s) upon SSAS(s)

Personal

• Effective communicator, well-mannered and professional
• Team Player
• Ability to work unsupervised
• Good judgement ability to use own initiative when dealing with complex matters.
• Effective time management, planning and organisational skills

Processing

• Effective Pension Administration skills and the ability to follow detailed procedures
• Effective Pension Business Processing skills
• Effective Keyboard and IT skills
• Ability to apply pension knowledge to deal with technical queries

My client is an established and well regarded Pensions company based in Nottingham and part of a wider Group. Due to continued growth they are now looking to appoint an experienced administrator to join their Small Self Administered Scheme department.

KEY PURPOSE OF THE ROLE

• To ensure that all SSAS business is processed accurately, efficiently and in a compliant manner.
• Provide Technical Pension Support to clients and professionals alike, specifically in respect of matters relating to property and employer-related investments.
• Providing administrative support to the business, and where reasonably required, other companies within the Group.
• To act as an effective point of contact for clients and fellow professionals, thereby leading to prompt and efficient processing of all business and general enquiries.
• Collaborating with Line Manager on matters relating to internal best practice to achieve effective client outcome.

THE IDEAL SENIOR PENSION ADMINISTRATOR

Technical

• Effective written and report writing skills
• Working knowledge of relevant Regulatory Procedures
• Broad technical knowledge applicable to Pension, SSAS(s)
• Maintaining awareness of Regulatory and Legislative changes, and subsequent effect(s) upon SSAS(s)

Personal

• Effective communicator, well-mannered and professional
• Team Player
• Ability to work unsupervised
• Good judgement ability to use own initiative when dealing with complex matters.
• Effective time management, planning and organisational skills

Processing

• Effective Pension Administration skills and the ability to follow detailed procedures
• Effective Pension Business Processing skills
• Effective Keyboard and IT skills
• Ability to apply pension knowledge to deal with technical queries
• Ability to manage own workload, and workload of others, when required.

My client is an award-winning IFA, dealing with both Private and Corporate clients and due to continued growth, they are now looking to appoint a further financial services administrator.

The main function of the role is to ensure that all administration for life, pensions and investments submitted business is effectively managed to completion, and that the financial advisers are provided with a first class administrative support service.

Key Accountabilities

• Creating New client packs and Review Packs
• Checking Fact Finds are fully completed
• Inputting Fact Find details into Client Database
• Preparing & sending off authority letters
• Inputting policy details of existing plans once received from providers
• Scanning all documents/emails provided by Planner into Client Database
• Checking all Anti Money Laundering information is current and relevant checks have taken place
• Checking Fact Find/Client Agreement/Letter Of Engagement is signed and dated
• Obtaining illustrations, application forms, Key Feature Documents and other relevant supporting documentation
• Submitting new business to provider or submitting applications on line and tracking to completion
• Ad hoc valuations
• Trades - placing, chasing and updating
• Ensuring Financial Planning figures are sent to clients for update and revision in preparation for next meeting
• Updating cashflow models in preparation for review meetings
• Telephones & Meet & Greet

Qualifications:

CII qualifications preferred

Skills, Knowledge and Behaviours:

• Minimum of one year in a Financial Services Administration role
• Excellent understanding of the financial planning process
• Excellent communication skills at all levels
• Excellent telephone manner
• Excellent team player
• Proficient in IT skills with high level of word processing and spread-sheet knowledge

Personal Skills

• Good planning and effective organisational skills
• Computer literacy
• Honesty and integrity
• Methodological approach to work

Our Award-winning client is looking for a female Financial Planner to join their team. Primarily the role will be involved with the ongoing development of their hugely popular "Wealth for Women" brand, although will also deal with other clients within the organisation.

Purpose of the role

To competently provide holistic independent financial advice to female clients within the Wealth for Women division of the company, an exciting initiative which has proved very popular hence the need to add another female adviser to the team.

Responsibilities

• Identify and contact potential clients. Gather sufficient client information and identify client needs.
• Analyse information gathered and undertake sufficient research to make suitable recommendations.
• Fully engage in helping to develop the brand further.
• Complete all supporting documentation in an accurate manner.
• Attain and maintain competent status as defined by the Regulator and the firm.
• Keep up-to-date with new product, technical or legislative changes within the marketplace.
• Comply the Compliance and Training and Competence Procedures of the firm.

The Person

My client is an award-winning IFA, dealing with both Private and Corporate clients and due to continued growth, they are now looking to appoint a further financial services administrator.

The main function of the role is to ensure that all administration for life, pensions and investments submitted business is effectively managed to completion, and that the financial advisers are provided with a first class administrative support service.

Key Accountabilities

• Creating New client packs
• Checking Fact Finds are fully completed
• Inputting Fact Find details into Client Database
• Preparing & sending off authority letters
• Inputting policy details of existing plans once received from providers
• Scanning all documents/emails provided by Planner into Client Database
• Checking all Anti Money Laundering information is current and relevant checks have taken place
• Checking Fact Find/Client Agreement/Letter Of Engagement is signed and dated
• Obtaining illustrations, application forms, Key Feature Documents and other relevant supporting documentation
• Submitting new business to provider or submitting applications on line
• Tracking new business and current position, updating Planner/Para planner accordingly
• Ensuring all new business has been checked and been signed off
• Ad hoc valuations
• Trades - placing, chasing and updating
• Preparing review packs
• Updating cashflow models in preparation for review meetings
• Telephones, Meet & Greet

Qualifications: CII qualifications preferred

Skills, Knowledge and Behaviours:

• Minimum of one year in a Financial Services Administration role
• Excellent understanding of the financial planning process
• Excellent communication skills at all levels
• Excellent telephone manner
• Excellent team player
• Proficient in IT skills
• High level of word processing and spread-sheet knowledge

Personal Skills

• Good planning and effective organisational skills
• Computer literacy
• Honesty and integrity
• Methodological approach to work

My client is an award winning firm of Independent Financial Advisers with an excellent reputation for creating impartial financial solutions for both individuals and companies. They now have an exciting new vacancy for a Financial Services Administrator to be based in their Leicester office.

The Person

The role will be suitable for someone who has 2 to 3 years experience as an administrator within the financial services industry, either working for an IFA or Insurance Company. You will have attention to detail, customer services and excellent communication skills. A working knowledge of IFA administration would be preferable.

Knowledge, Skills & Experience Required

The Financial Services Administrator role requires an individual who is experienced in working to deadlines, prioritising workload and providing a high level of customer service at all times.

The ideal candidate should have a current working knowledge of:

• Providing comprehensive support to financial advisers.
• Administering Investments, Pensions and Protection for individual clients preferably need Cofunds experience
• Submitting new business and servicing - Protection, Investments, Top-ups, Pension Transfers and Drawdown etc.
• We process a large number of new business cases and therefore you must be have good understanding of remuneration structures e.g. fees and commissions etc

You will be computer literate with the ability to use Microsoft Office and have a good working knowledge of Excel software.

Qualifications

Ideally educated to A Level, with at least 5 GCSE's, including Mathematics and English, is preferred.

Package: salary to £26k, with a range of employee benefits which includes 23 plus days holidays, Company Pension Scheme, Private Medical Insurance, 4 x Death in Service.

If this role is of interest, please apply with an up to date CV or contact Angela Liscombe at North Oak Recruitment.

Our client is a professional, well established IFA based in Nottingham and they now have an exciting new vacancy for an experienced Paraplanner to join their team. You will work closely 2 Financial Advisers who provide holistic financial planning to a select client bank of high net worth clients.

Main responsibilities of the role:

• Technical research
• Close liaison with the Financial Advisers
• Report writing and drafting advice letters
• Keeping client affairs "under review"
• Cashflow modelling
• Working alongside the administration team
• Being part of the Investment Committee

The ideal Person:

• Previous paraplanning experience within an IFA environment
• IT literate with experience of industry software, ideally including Transact and Fidelity
• CII qualified, ideally to Diploma Level 4, although relevant experience and part qualified will be considered

If this role is of interest, please apply in confidence or call Angela Liscombe at North Oak Recruitment for a confidential discussion.

My client is a leading Wealth Management services provider and due to continued growth, they now have an exciting new vacancy for an experienced Marketing Communication Manager to join their Nottingham based team.

We are looking for creative individuals who are self-motivated and pro-active with outstanding inter-personal skills and ideally who have previously worked with financial advisers in the wealth management / financial services industry.

The responsibilities of the role:

• Provide input to and implement the business Marketing Strategy as agreed by the Senior Management
• To drive and lead the business marketing activities and develop and manage the business external profile in a targeted and professional manner.
• The role holder will be accountable for monitoring the outcomes of marketing activities to ensure good value for investment and to take the necessary action to address any areas where the performance does not meet expectations. Consequently, the role holder will need to ensure that the appropriate monitoring systems are in place, remain fit for purpose and provide relevant and timely management information.
• Develop and manage the company's external profile by way of press/news articles, website up-date, use of LinkedIn, blogs etc
• Support the advisers with their own business development activities
• Identify and market to new opportunities in our locality with the aim of opening up leads to possible clients and future introducers
• Manage the various existing sponsorship arrangements that are in place

The Person:

• Ability to provide strategic input to the Management Team and critically evaluate potential opportunities.
• Strong people person with the ability to listen and engage.
• High levels of emotional intelligence and developed inter personal skills.
• Good organisation skills
• Team Player.
• Understanding of Client proposition and Product Knowledge, therefore previous experience within Wealth Management / Financial Services will be considered favourably.

If this role is of interest and you have the required background, please apply in confidence with an up to date CV.