Mortgage Case Manager

Reference: AL1283

Mortgage Case Manager / Mortgage Administrator

Leicester– our ref AL1283

Monday – Friday between 09:00-17:30pm. An option to alternate with 08.00-16.30pm weekly is available.  Hybrid working offering up to 2 days working from home per week is also available after probation period

Salary of up to £25,800 basic dep on exp plus bonus giving OTE of up to £28,000 pa


My client is one of the largest New Build specialists in the UK and they have an exciting opportunity for a Mortgage Administrator to work within their team based in Leicester.

As a Mortgage Case Manager, you will be enthusiastic and willing to learn new skills. You will support both the managerial team and other colleagues by efficiently processing tasks and documents, to help them complete their responsibilities quickly and effectively. Previous mortgage experience is preferred for this role.

The Role & Responsibilities – Mortgage Case Manager / Administrator

  • General office administration, handling post, answering phones
  • Booking appointments for the Advisers
  • Chasing lenders & solicitors to get updates on client mortgage applications
  • Emailing & calling clients to request documents & update them on the status of their application
  • Using the online system to log all notes & complete tasks on cases


Skills Required

  • Good attention to detail
  • Ability to stay calm under pressure
  • Methodical and thorough approach to work
  • Organised & reliable
  • Accomplished at juggling tasks and prioritising
  • A great team player
  • A desire to show initiative
  • Good time management
  • Knowledge of Word & Excel
  • Excellent computer skills
  • Previous experience in mortgages or relevant associated industry preferred



  • 20 days holiday + bank holidays + Discretionary Birthday off
  • Contributory Pension Scheme
  • Death in Service
  • Progression option/Further Qualifications
  • Discounted Private Medical cover
  • Hybrid working after probation period


If the role is of  Mortgage Case Manager / Mortgage Administrator interest, please apply with an up to date CV.  We aim to respond to all applications within 10 days.  By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us.  Full Privacy Notice can be found on our website.

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